When it comes to choosing a plumbing company, nothing speaks louder than the voices of real customers. At Bob Means Plumbing, we believe that the true measure of our work is reflected in the experiences of the homeowners and businesses we serve. Whether we’re repairing, completing a large installation, or performing routine maintenance, our commitment remains the same: deliver dependable service with integrity, professionalism, and care.
Based in the Greater Harrisburg area, we’ve built a reputation for not just fixing problems—but doing the job right the first time and treating our customers like family. One of the best parts of our work is hearing from clients who felt supported, understood, and satisfied after their service. Your feedback not only motivates us—it helps new customers feel confident choosing a plumber they can trust.
Customer Praise That Keeps Us Going
Every plumbing job, big or small, is an opportunity to make a positive impact. And we’re honored by the thoughtful reviews so many of our clients have taken the time to share. Whether it’s a compliment about one of our technicians, a shoutout for our customer service team, or appreciation for our transparent pricing, every review helps us continue improving and delivering top-tier service.
Here are just a few highlights from recent customers:
“Quick, responsive, and patient.”
“Mark was excellent. He explained everything and gave us several options. I highly recommend!”
– Andy Hughes, ★★★★★
“Professional, prompt and courteous.”
“The scheduling process was easy and we were able to get an immediate appointment. The pricing is more than fair. I will definitely use Bob Means again.”
– Jan Carelock, ★★★★★
“Explained options clearly and solved the problem fast.”
“David was here as scheduled and did a great job in both explaining the options relative to our bathroom plumbing issue and how much each would cost. Once we decided, he was back within the hour with the necessary supplies.”
– Amy Morton, ★★★★★
“Thorough and respectful from start to finish.”
“Dave Messmer was a complete professional. He spent the time understanding the issues I was having and was very thorough in his approach to getting them resolved.”
– Joe Yeager, ★★★★★
“Trusted, friendly, and efficient.”
“It’s difficult to find a great plumber and we’re thankful we found Bob Means. Thank you and we will be in contact for any future needs!”
– Doug Krick, ★★★★★
These are just a few of the dozens of glowing reviews we receive each year—and they continue to reaffirm the values we stand by as a company: honesty, reliability, clear communication, and doing the right thing, even when it’s hard.
How We Collect Feedback
We know your time is valuable. That’s why, after every service appointment, we send a quick and simple text message to our customers asking for feedback. It takes just a moment, but it makes a big difference.
These responses help us:
- Celebrate our technicians for jobs well done
- Identify areas where we can improve
- Follow up on any unresolved concerns
- Stay accountable to our customers
We read every message, every review, and every rating—because your voice matters. Your feedback doesn’t just help us; it helps your neighbors. Google, Facebook, and Yelp reviews guide other homeowners in making informed choices, especially during repair services.
If you’ve worked with us before—or plan to soon—we would be incredibly grateful if you’d share your experience. Your story might be the reason someone else feels confident choosing Bob Means Plumbing for the first time.
🛠️ Our Team in Action
We’re proud to employ some of the most dedicated and professional technicians in the region. Our team members are not only highly trained—they’re personable, respectful, and take pride in walking homeowners through every step of the job.
- Mark is frequently praised for being knowledgeable, courteous, and thorough—from diagnosing sewer line issues to taking the time to explain faucet repairs.
- Dave earns consistent 5-star reviews for his professionalism, punctuality, and ability to lay out clear options so customers can make informed decisions without pressure.
- Corey and Ian are known for their respectful approach, quick service, and reliability. Customers appreciate their ability to keep things calm—even during unexpected plumbing challenges.
- Matt has become a go-to expert in water treatment, impressing homeowners with his deep product knowledge and ability to break down complex systems in a way that’s easy to understand.
- Every member of our team is here for one reason: to make your experience as smooth and stress-free as possible.
Your Voice Matters
In a world of online searches and quick decisions, customer reviews are everything. They give others an honest view of what to expect, and they give our team the feedback we need to grow stronger.
If you had a positive experience with Bob Means Plumbing, we hope you’ll take a moment to leave us a review. Your kind words go a long way in helping us continue doing what we love: serving our community with honesty, skill, and heart.
👉 Leave us a review on Google
📞 Need help? Call us at (717) 412-7434
🌐 Schedule service at BobMeansPlumbing.com
Thank you for choosing Bob Means Plumbing—we look forward to serving you again soon, and we hope your feedback will inspire someone else to choose a plumber they can trust.
